Shipping & Delivery

Gaming Tables Direct ships within Canada only. Questions about shipping? Call 416-873-0455 or email info@gamingtables.ca.

Accessories and small items

• Free shipping on orders of $200 or more (before tax), anywhere in Canada.
• Orders under $200: $20 flat rate, or choose a Canada Post rate at checkout.
• We email you a tracking number when your order ships.
• Pickup is available at our Stouffville showroom (6327 Main Street, Unit B) by appointment.

Pool tables and large game tables

Pool tables, snooker tables, table tennis tables, shuffleboards, arcade games and other items over 30 kg (66 lb) are delivered by our own team or shipped by freight, so delivery is quoted separately. Before we process your order, we contact you with the delivery cost. You can approve it, or cancel the order for a full refund.

• Toronto and the GTA (within 50 km): delivered, carried in, assembled and levelled by our technicians. The product page says whether delivery and installation are included in the price. Beyond 50 km, we charge $1 per km (one way) for the extra distance.
• Rest of Canada: shipped by freight carrier, usually 10–12 business days from order. The carrier calls the shipping phone number to book a delivery window. Freight delivery is curbside, on weekdays only.
• Multiple tables: contact us for combined delivery pricing.

Inspect freight deliveries before you sign

Check every side of the carton before signing the delivery receipt. If you see damage, write "DAMAGED" on the receipt, or refuse the shipment if the damage is severe, and contact us right away with photos. Unpack and check for hidden damage within 7 days of delivery, and keep all packaging until any claim is settled.

Cancellations

Once a table is in transit, the order can't be cancelled. See our Returns & Warranty policy.